Add Route at checkout for peace of mind. With Route package protection, your order is protected against loss, theft, and damage in transit. If something goes wrong, you can quickly file a claim and get a replacement or refund—no hassle.
Plus, Route offsets the carbon footprint of your shipment, making your delivery 100 percent carbon neutral.
• Easy claims for lost, stolen, or damaged packages
• Fast resolutions with no back-and-forth
• Eco-friendly shipping with carbon offsets
• Extra security for online orders
Simply select Route at checkout to protect your package and the planet.
Visit route.com/sustainability to learn more.
All orders placed on the site are packed and fulfilled from our warehouse in Charlotte, NC. When we receive the order, we print a label and you will receive an email or SMS update with tracking info after the label is printed. We work Monday-Friday every week, with exceptions on some holidays. We will post any delays or exceptions on the announcement tab of our site! Typically orders are shipped out the same day or the next business day at the latest from our warehouse and picked up by a USPS driver. Usually, shipping from USPS takes 2-5 days to reach anywhere in the continental US, but during holidays and rush times, shipping can take a few extra days.
We ship out all orders in a discrete and generic bubble wrap envelope or brown cardboard box.
We are currently only shipping within the United States. However, we plan on expanding our company as quickly as we are able, so please stay tuned, follow us on our social platforms and we will update you as soon as we can send these products to other countries. Thanks!
Get rewarded each time you shop plus additional perks.
At Bay Smokes we know how much your privacy means so when we ship out your favorite Bay Smokes THCa products we make sure to use a discreet box with a discreet business name and we even use a discreet credit card processing payment on your card statement. We keep you covered every step of the way!
Shipping Policy
|
Others | |
|---|---|---|
| Third-party lab tested | ✔ | X |
| USA grown | ✔ | X |
| Superior quality | ✔ | X |
| Discreet packaging | ✔ | X |
| 100-day satisfaction guarantee | ✔ | X |
Overall rating: 4.8175387 / 5 from 3957 reviews.
Route Package Protection offers peace of mind with easy claims for lost, stolen, or damaged packages, fast resolutions, eco-friendly shipping, and extra security for online orders. Customers appreciated the fast delivery, great protection, and good service.
Review topics: ["taste","feeling","aroma","issues","quality","shipping","price","work","value","package","deal","service","smell","buzz","box","order","body","quantity","looks","smoke","information","worries","burn","protection","bang","speed","results","flower","solution","batch"].
"The flower is mostly popcorn-sized buds or smaller. There's no bigger nugs, unlike sometimes I would get a few bigger nugs in the ounce purchases sometimes. No big deal, just easier to break down and pack a cone with. For the price, it's definitely worth it. It's pretty potent and will have you couch locked! Definitely an evening/nighttime strain."
"I received my package much faster than I was expecting and was very pleased. I was looking forward to some stickers, but. . . next time I guess. As for the flower, it was and still currently is what I needed to navigate my day with minimal effort. Thanks 😊"
"I would recommend this package protection option to anyone placing an order that is somewhat costly or large. I was given the route protection for my package due to placing orders often and spending a good amount of money on their products."
"Received a quick response when my package was lost in the mail. They emailed back right away and advised that if my package was not received by a certain date to reply back to the email for further assistance. I emailed back once my tracking was not updated by the date and I received a response within an hour saying that my refund has been issued. Great service!!! so glad I paid the extra $2. 95 dont skip it"
"Thca diamonds is what I usually get its been a great product and satisfying. I've recently tried sugar diamonds and grape gas dabs, I was certainly pleased with its effects. Bay smokes has some of the best thca extracts online. I haven't yet got a product I didn't like and I can't say the same for other dispensary I have tried."
"item didnt come in the first box, support got back to me immediately and sent a new package"
"I love using the protection for protecting my purchase. I haven’t had to use it yet, but it’s always nice to for you to have."
"My package has been sitting in limbo for weeks. I finally decided to stop waiting for medicine that seems like it’ll never come and just got a refund. Will not be purchasing from here again."
"I really appreciate the deals and quality that Bay Smokes delivered"
"Love that we have the chance to choose thr route protection for our products has been a breeze."
