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SHIPPING INFORMATION
Shipping policy
All orders placed on the site are packed and fulfilled from our warehouse in Charlotte, NC. When we receive the order, we print a label and you will receive an email or SMS update with tracking info after the label is printed. We work Monday-Friday every week, with exceptions on some holidays. We will post any delays or exceptions on the announcement tab of our site! Typically orders are shipped out the same day or the next business day at the latest from our warehouse and picked up by a USPS driver. Usually, shipping from USPS takes 2-5 days to reach anywhere in the continental US, but during holidays and rush times, shipping can take a few extra days.Β
We ship out all orders in a discrete and generic bubble wrap envelope or brown cardboard box.Β
If you have received tracking info, that means we created the label and your package will be picked up by USPS from our warehouse the same day or next.Β Sometimes they take their time updating the info in their system, but if you have tracking info from us, your package should be shipped out that day or next.
Please have patience with us as we are a small business and doing the best we can to get everything packed properly and shipped out to you. Once we hand off your package to USPS we cannot control their shipping speed and if you have concerns about the package, you can contact USPS support for troubleshooting a package in transit.
Please note that USPS does not guarantee shipping speeds. If your order is time sensitive, express shipping can be faster, but the speeds are not guaranteed. Shipping fees are also non-refundable due to delays on the part of the carrier.Β
We care aboutΒ you and being your cannabis provider long term. If you have any issues or concerns, please contact our team via email:Β hey@baysmokes.comΒ or the chat function on the site. We will never leave you hanging and always do everything in our power to make sure you are taken care of! Stay safe and stay blessed. ππ΄β€οΈ
Β
International Shipping
We are currently only shipping within the United States. However, we plan on expanding our company as quickly as we are able, so please stay tuned, follow us on our social platforms and we will update you as soon as we can send these products toΒ otherΒ countries. Thanks!
At Bay Smokes we know how much your privacy means so when we ship out your favorite Bay Smokes THCa products we make sure to use a discreet box with a discreet business name and we even use a discreet credit card processing payment on your card statement. We keep you covered every step of the way!
"I would like to the team at bay smokes yall go above and beyond for your customers I wasnt expecting any of what came to me thank you so very much"
— shawn B. (5/5)
Water pipe
"Great gift love it"
— Belinda L. (5/5)
Great product
"The best stuff"
— camron s. (5/5)
Good bud, even better rosin
"I got the gelato indoor and really enjoyed the large size and smell of it although a weak odor. The rosin was well rounded and didn’t have any notable issues. Because I live in Texas, my rosin cart dispo gift was substituted with 2 pre rolls that weren’t really packed and not really great bud after I ended up just salvaging the 2 grams of what seemed like shake. THE NUGS AND ROSIN WERE GOOD THOUGH ."
— Janis S. (4/5)
Love the freebies
"My favorite part of using baysmokes is getting little extras with all of my orders. The discounts and free stuff is always welcome with me. The quality isn’t always great but I usually order enough to where I don’t pay for shipping so it’s literally completely free."
— Danielle S. (5/5)
Free gift
"The products arrived loud as eve, an too my surprise, what did I find? A free gift from the Smoke Fam, A bay smokes, 3d printed herb grinder? At first I was Leary about the quality of it, but to my surprise it actually performed very well an Ive used it everyday since then. Thanks Bay Smokes, Merry Christmas Fam!!!"
— LEVI Z. (5/5)
Great quality items
"My order was delivered on time and the quality was great. I love the conscience and discretion of this website"
— Chatia B. (5/5)
AWSOME
"The free gift was great. But all the flower that I purchased they gave me smalls even when I bought 28grams. I thought smalls where cheaper. Was not happy with my flower purchase."
— Leslie M. (5/5)
Satisfied customer
"Was actually very supposed at generosity of baysmokes . The quality of there free gifts is impressive. I especially enjoyed the live resin bar! Thanks Bays"
— Bret M. (5/5)
Free gifts!
"On top of the free eighth, I also received the included free two-pack of prerolls! You can't beat the value Baysmokes provides; they always have on-time delivery, and I will continue to be using their service!"
— Josiah K. (5/5)
Q&A
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Legal Disclaimer: These statements have not been evaluated by the Food and Drug Administration. This product is not intended to diagnose, treat, cure or prevent any disease. Must be 21 years or older to purchase from this website. This product is not intended for children, or pregnant or lactating women. Consult with a physician before use if you have a serious medical condition or use prescription medications. A Doctorβs advice should be sought before using this and any dietary supplement product. All trademarks and copyrights are property of their respective owners and are not affiliated with nor do they endorse this product. By using this site, you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void Where Prohibited by Law. Products on this site contain less than 0.3% Ξ9-THC. THCA products are not available for shipment to the following states: AR, ID, MN, OR, and RI. D8 products are not available for shipment to the following states: AK, CO, DE, ID, IA, MN, MT, NV, ND, OR, RI, SC, UT, and VT. We do not ship amanita muscaria to the State of Louisiana. The FDA has not approved Kratom as a dietary supplement. We do not ship to the following US locations where Kratom is restricted: Alabama, Arkansas, Indiana, Rhode Island, Vermont, Wisconsin, Sarasota County (FL), Union County (NC), Denver (CO), and San Diego (CA), Oceanside (CA), Jerseyville (IL), Union County (MS)
